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Frequently Asked Questions

Have a question and need an answer quickly? See the frequently asked questions below to learn more about the Mieux Derma Shop

Have a question and need an answer quickly? See the frequently asked questions below to learn more about the Mieux Derma Shop

What payment methods do you accept?

We use Paypal to process all paymets, Paypal is the most safe way to complete online transations

Learn more here

Does MIEUXDERMA. test its products on animals?

MIEUXDERMA. does not conduct or condone animal testing. Neither our ingredients nor manufacturing processes harm animals. We actively support Australian organisation screening beauty care companies and helping consumers recognise genuine cruelty-free brands. We assure you that MIEUXDERMA. very firmly opposes the testing of products on animals.

What is MIEUXDERMA.’s returns policy?

Because MIEUXDERMA. sells its products both directly and indirectly (through distributors) to retailers we are unable to process returns for purchases made from pharmacies or department stores. Should you wish to return a MIEUXDERMA. product, please contact your place of purchase for a refund or exchange, according to the retailer's return policy. We advise that you always keep your receipt and check retailer's conditions for returns.

What happens when MIEUXDERMA. discontinues products?

MIEUXDERMA. regularly updates and refines its skincare. This means that occasionally we discontinue slow selling products to accommodate new and improved products. Please consult one of our qualified MIEUXDERMA. Promotional Consultants in your nearest pharmacy or department store to find out which products have been discontinued. They will be able to guide you to good, alternative product solutions, hopefully within the MIEUXDERMA. range. You can also check MIEUXDERMA.’s website; if the product you seek is not listed here, it is no longer available. However, please note any discontinued stock we still have in our warehouse is sold online at a discounted price until it clears. These items are located in the Specials Category under each corresponding Range. nulla non tempor.

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